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Techerati News & Features

  • 09-Jul-2020
    13:59

    It’s a simple fact of software life. Not all applications start life as mission-critical; but, much like our own process of human evolution, at some point in their lifecycle, they evolve to become more fundamental to the core operations and central workflows that an organisation needs in order to survive.

    Initially, many software applications may be created on the basis of an initial deployment rationale for some lower-level functional procedure, perhaps for a specific line of business, or some other more comparatively lesser task.

    But, in time, due to market shifts and a range of other factors, those initially quite basic apps start to become mission-critical. So we need to be able to evolve applications that started life differently if we are to ensure security and scalability.

    The post The mission-critical software evolution appeared first on Techerati.

  • 23-Jun-2020
    10:56

    Organisations with critical digital transformation goals and limited budgets may already have the tools they need to meet those goals Companies are taking a hard look at where technology investments are being allocated right now. Many IT leaders have been tasked with cutting costs and maximising ROI while budgets are tight and the macroeconomic environment... Read More

    The post Why optimisation is key when investing in IT appeared first on Techerati.

  • 22-Jun-2020
    13:34

    Service Request Automation (SRA) can save your IT department time and your organisation money.

    Whether it’s request fulfilment, incident ticket resolution, virtual machine provisioning, user access requests or anything else raised in the service desk – it’s never been easier to improve efficiency by automating these repetitive IT tasks.

    It’s not just efficiency either, IT staff can become infinitely more productive when such activities are resolved automatically. They can focus on the important, business-critical tasks like service improvement activities and end-user resolution.

    The post How to get started with Service Request Automation appeared first on Techerati.


 

 

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