Sophie Thomson is the Transformation Manager at the Royal Opera House, forever walking the (sometimes literal) tightrope between the Arts and Technology! Her current role is to lead transformational technology activities across the organisation. Working to scope & deliver projects and solutions on the transformation strategy, providing much needed innovation to the business across our customer experience, enterprise applications, back of house operations and infrastructure. Also looking to the future to assess emerging technologies and understand how we can develop our ways of working as a world leading opera and ballet organisation. Before joining the Opera House, Sophie had a successful career in engineering leaving as the Innovation Projects Manager for Thales UK. With Thales, areas of interest included emerging technologies such as immersive technologies, autonomous systems and blockchain.