One of the key reasons digital transformations fail is that staff lack the skills to use new tech. If they keep using outdated processes, transformation won’t happen. And this is why it’s essential to build up your employees’ confidence and expertise with new tools. Doing so is tricky. It requires an organisation-wide approach to training and upgrading skillsets. In this session we look at: How to upskill the existing workforce Communicating and engaging with staff about new tech Sourcing new talent Moving away from traditional approaches to technology deployment